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Apple Deal Underscores Safe Harbor’s Importance in Business Communications
The news that Apple is going to spend nearly $2 billion on new European data centers—and the open secret that it’s doing that to assuage Europeans that their data won’t leave Europe—recently put Safe...
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Infonetics: #1-Ranked 8x8 Leads the VoIP Charge into the Enterprise
Should your organization turn to the cloud and Voice over Internet Protocol for its communications? Odds are, at least some of your competitors are doing just that, according to a new report. Mid-sized...
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Expert: How to Pick the #1 Cloud Communications Provider
As American Pharoah’s recent stunning victory proves, it can be tough to pick a winner—at least in horse racing. But Infonetics’ Principal Analyst Diane Myers has been picking winners in the cloud...
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If You Want to Communicate What’s Important, Gamify!
To students, working in the business world can sometimes seem synonymous with “all work and no play.” So, as a new intern at 8x8, I didn’t really expect anything fun or out-of-the-box to happen over...
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Skype for Business: A Reality Check
Microsoft’s recently released preview of Skype for Business (formerly Lync) has caused a new round of discussion and uncertainty in the industry, as noted in this InfoWorld article. This is a common...
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Dreamforce: Network with Tech Innovators, Hear Confessions and Make History
You don’t often get a chance to be part of something historic. But if you’re going to Salesforce’s Dreamforce technology conference in San Francisco September 15-18, you’ll definitely be part of a show...
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Can Your People Learn Better If They Have More Fun?
Denise Martin, Director of Training, 8x8, Inc. You’re trudging off to what you expect will be a boring training, mind-numbing meeting or stupefying staff event. You’re late. You expect the obligatory...
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Changing the Channel
After ten years of building and running the Cloud Program at Insight, I recently decided to make a life change. For my next adventure, I wanted to find a new productive intersection of my...
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Fitbit Complies with HIPAA—Does Your Business? 7 Questions to Ask
Fitbit’s recent news that it has achieved compliance with HIPAA—which protects patients’ health data—shines a light on the importance of HIPAA medical privacy concerns to an ever-widening circle of...
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4 Ways Enterprise Cloud Communications Help Hot-Deskers
Hot desking—sharing office space and business phones—is, well, a hot trend these days. By 2020, employers are expected to provide just six desks to every ten workers in Singapore, the Netherlands, the...
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8x8 Set to Take Center Stage at Enterprise Connect 2016
8x8 is getting ready to take center stage as a Diamond Sponsor next month at Enterprise Connect, the premier event for enterprise communications and collaboration technology in North America, March...
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The Business Communications Revolution
Cloud-based, mobile-first, cost efficient The Unified Communications as a Service (UCaaS) market is headed for big growth as more companies’ transition to the cloud and the revolution in business...
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Keeping It Simple in the Contact Center
I’ve spent most of my career selling complex technologies to very large enterprises to solve big, meaty problems. I can wax philosophical on Customer Effort Scores, the challenges of getting data out...
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Re-defining the Meeting Experience
Back in the day, most people you worked with sat in the same office as you; perhaps even on the same floor. It was easy to pop over to a co-worker’s desk for a quick chat or impromptu working session....
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Revealed! Top Customer Pain Points for Video Conferencing & Call Center
Last week, while we were at the Enterprise Connect show in Orlando, we surveyed almost 200 attendees to uncover what they find most frustrating about video conferencing and call center experiences....
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8x8 Celebrates Grand Opening of Romania Office
Last week, 8x8 hosted the grand opening of its Cluj-Napoca office (in Northwestern Romania), which marks its first operations and development center in Eastern Europe. During the grand opening...
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Rolling Out the Red Carpet for Customers
Today, we announced that Auto Europe is implementing a new cloud communications system from 8×8 that includes 600 Virtual Office seats and more than 300 Virtual Contact Center licenses. It’s a great...
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Together We Win: A Big Thank You to Our Employees, Customers and Partners
Last week we announced our FY 2016 earnings results. It was a record year for 8x8 all around, and we have much to be thankful for. I am incredibly proud of our team for everything we have achieved this...
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Growing with SMBs
The small and medium business (SMB) market is an important customer segment for 8x8, and a significant portion of our business today. According to the US Small Business Administration, the small...
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8x8’s Brand Promise
Updating a corporate brand identity or logo is serious business and requires thoughtfulness at multiple levels. After all, a logo is a small but critically important element of a company’s brand...
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